SANIFAIR european
Handicapped WC
Baby changing room

Receptive to your feedback

What makes us happy: when your visit ends with a smile and a good feeling. That is why we want to keep improving our service – with your help. What can we do even better in the future?

How does the SANIFAIR voucher work?

You pay a fair price every time you use SANIFAIR. Aside from uncompromising cleanliness in a comfortable atmosphere you get a voucher as a thank you. You can redeem the voucher against your purchase at one of the participating stores next to the particular SANIFAIR facility.

SANIFAIR is valued as brand of the century („Marke des Jahrhunderts“)

Awarded in the category of public toilets
(publisher: German Standards, 2019)

The SANIFAIR concept is well-received:
94% of SANIFAIR users are “very satisfied” to “rather satisfied” with the SANIFAIR facilities

Icon Added Value GmbH, Brand Monitor SANIFAIR, 04/2018; Basis: Germany representatively according to gender and age, 18 – 65 years


Certified by the TÜV Rheinland:

Every year, SANIFAIR is audited by TÜV Rheinland according to the “Service-Quality-System” (SQS). The TÜV certification confirms that SANIFAIR’s high demand to quality shows in practice as well. The TÜV rates the service and performance of SANIFAIR from the customer’s perspective and issues this specific certification only to companies that ensure special customer satisfaction by means of the quality of their staff and service-oriented offers.

SANIFAIR is a certified member

The franchise certification by the German Franchise Association (DFV) confirms that SANIFAIR fulfils the DFV standards. This is i.a. the DFV ethics code that denominates the rights and obligations of franchisor and franchisee, thus enabling a uniform appearance of reputable franchising. Furthermore, the ethics code contains guidelines regarding the fair dealings between franchisee and franchisor.